Short Overview:
Our “Two-Week Price Guarantee Promise” is designed to give you complete confidence in our cost estimates for Hardware and Labour. If within two weeks of receiving our estimates, you are unable to find hardware or hire labor at the prices we’ve estimated, we will refund the cost of our consultancy service.
Three promises for peace of mind:
- Price Guarantee Promise: This guarantee ensures that you can confidently use our specifications and estimates to shop for hardware. If you can’t find any of the specified items at the estimated price, we’ll take care of ordering them for you directly from the manufacturer and have them shipped to your address.
- Sufficient Specification Promise: With this promise, we ensure that your project will have all the core system elements it needs. If you’ve ordered according to our specifications and installed everything based on our wiring diagram but still find yourself lacking essential elements, we’ll send you those elements free of charge. Additionally, if you find that you’ve over-ordered due to our specifications, we’ll buy back the excess items from you.
- Labour Cost Guaranteed: This promise is our commitment to the accuracy of our labor cost estimates. If you’re unable to find an installer willing to work for the estimated labor cost, we’ll refund the money you paid for the “Labour Cost Estimate” service.
Detailed Description:
What is the Two-Week Price Guarantee Promise?
Our “Two-Week Price Guarantee Promise” is designed to give you complete confidence in our cost estimates for Hardware and Labour. If within two weeks of receiving our estimates, you are unable to find hardware or hire labor at the prices we’ve estimated, we will refund the cost of our consultancy service.
How Does It Work?
- Initial Estimate: After you purchase our consultancy package, we provide you with detailed cost estimates for Hardware and Labour.
- Two-Week Period: You have a two-week window to shop for hardware and hire labor based on our estimates.
- Price Match: If you find that the actual prices are higher than our estimates and you can’t find a more affordable option, you are eligible for a refund.
- Refund Process: To claim the refund, you’ll need to provide proof of the higher costs you’ve encountered. Once verified, we’ll process your refund.
Terms and Conditions:
- The two-week period starts from the day you receive our cost estimates.
- The guarantee applies only to the cost of Hardware and Labour as estimated in our consultancy package.
- Proof of higher costs can be in the form of quotes, invoices, or official price listings.
- The refund will be processed to the original payment method within 5-7 business days after verification.
Why Choose This Option?
- Risk-Free: Eliminates the financial risk associated with inaccurate estimates.
- Peace of Mind: You can proceed with your project knowing you won’t be hit with unexpected costs.
- Trust: Builds a layer of trust between you and our consultancy services.
By opting for the “Two-Week Price Guarantee Promise,” you’re making a secure and informed choice for your lighting project.
Open Offer for the Quick Estimate Package.
Right Light Consultancy Services Open Offer
This is an open offer made by Right Light Consultancy Services. By publicly publishing this offer, Right Light accepts the terms herein.
The client accepts this open offer by paying a $49 deposit.
Parties Involved
1. Offeror: Right Light Consultancy Services
Package Details
Package Name: Quick Project Assessment
Services Included:
Step 1. Cost & Dimension Snapshot
- Dimension Estimate via Google Photos or Homeowner’s Photos
- Quick Budget Estimate (Expected Totals for Core Materials)
- Option for 50% off for Second Step Jobs
Step 2. Installation & Material Guide
- Customized Wiring Plan for Selected Hardware
- Core Hardware Specification (LEDs, boxes, controller, power supply)
- Itemized Cost Estimate for Selected Hardware
- Labour Cost Estimate for Professional Installers and Handyman
- Two-Week Price Guarantee Promise
- 12% Discount for All Further Right Light Services
Terms and Conditions
Payment
Initial Acceptance: A $49 deposit is required to accept this open offer.
Final Payment: The remaining balance is due upon completion of the services.
Job Cost for 1/2/3+ Garage House
Step 1.Cost & Dimension Snapshot, Cost: $99/ $149/ $199
Step 2. Installation & Material Guide, Cost: $275/ $350/ $425
Urgent Jobs: A 50% surcharge will be applied for urgent jobs.
Timing
– Cost & Dimension Snapshot: 5 working days from the day the deposit is received.
– Installation Plans & Material Guide: 5 working days from the day the outstanding balance for the first step is paid.
– Urgent Jobs: 2 working days for each step.
Guarantees
1. Hardware Price Guarantee: If the client cannot find the specified hardware at the estimated price within two weeks of receiving our documentation, we will order the hardware directly from the manufacturer. Postage expenses (taxes and duties) are the client’s responsibility.
2. Sufficient Specification Promise: If the client is missing essential elements or has over-ordered based on our specifications, we will either send the missing items or buy back the excess items. This is valid for four weeks from the date the client receives the hardware. The buy-back option is only available for excess items costing more than $100 at the manufacturer’s price.
3. Labour Cost Guarantee: If the client cannot find an installer at our estimated cost within two weeks of receiving our documentation, we will refund the money paid for the “Labour Cost Estimate” service.
Refund Policy
1. General Refund: If any of our estimates are incorrect, we will refund the money for that specific job, valid for two weeks from the date the client receives our documentation.
2. No Further Responsibilities: Upon refund, neither party shall have any further responsibilities or liabilities towards the other.
Miscellaneous
1. Postage Expenses: The client is responsible for all postage expenses, including taxes and duties.
2. Timeframe: All guarantees and offers are valid for two weeks from the date the client receives our documentation, unless otherwise specified in a particular clause.
3. Complexity and Risk: If during the first stage the Offeror finds that the project is too complex and poses high risks for DIY installation, the Offeror will inform the client immediately. The client then has the option to request a return of the deposit or proceed by paying the balance for the first step to receive the dimensions and cost estimates.
4. Decision Time: The client has one week to decide whether to move to step two after receiving the results of step one.
5. Limitation of Liability: We are not responsible for any consequential damages or losses due to incorrect estimates or specifications.
6. Governing Law: This open offer is governed by the laws of Ontario, Canada.
Acceptance of Terms
By paying the deposit, the client agrees to the terms and conditions of this open offer and commits to fully paying for and completing Step 1 of the Package.
The client has one week after receiving Step 1 results to decide on proceeding to Step 2, in order to keep the 50% discount for Step 2 guaranteed by the offeror.